FAQ

The Clearflow PondGel removes soil particles such as clay and organic material. Other contaminants that may be attached to the particles include the algae growth nutrient phosphorus and heavy metals like lead and arsenic.

Numerous scientific articles and research from two prestigious universities have concluded that Clearflow products are non-toxic and safe for the environment. PondGel won't suffocate fish or other aquatic animals, in contrast to cationic polymers.

​The Clearflow product(s) provided by Clearflow have undergone Environment Canada-certified toxicity studies on fish (fathead minnow, rainbow trout), water fleas, and algae.

Clearflow PondGel is designed to only release when there is turbulent flow, therefore stagnant water will only result in a very limited discharge when the product swells after absorbing water. Simply remove the diffuser after your water is clean, leave it to dry for two to four hours, and then put it in a sealed bag for subsequent treatments.

You may order the product either by placing an order or contacting us directly at 1.602.612.6156 or contact us here.

Yes, simply remove it and let it dry for approximately two to four hours, and then put it back in the resealable bag in which it was supplied.

Simply remove the diffuser after your water is clean, leave it to dry for two to four hours, and then put it in a sealed bag for subsequent treatments.

To ensure results, the PONDGEL diffuser must be submerged in turbulent flowing water. Place in close proximity to waterfalls, pump discharge locations, or other areas where water energy is present, install the device using the mounting holes to a rock, stake, or other object. Avoid eddies and low-flow zones. Water that is still will prevent the product from working.

The PondGel requires flow energy to release the product. It is possible that the product is placed in an area of the pond with little or no flow.

This is normal. The gel is only
partially hydrated when purchased. The swelling is indicative that the product is ready to release from the diffuser.

This is normal. The gel was only partially hydrated when purchased. The swelling is indicative that the product is ready to release from the diffuser.

Clearflow’s number one priority is
environmental safety. PondGel has gone through rigorous safety and toxicity testing. The base materials are Nitrogen and Carbon.